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Refund Policy

Returns & Refunds


If you’re not satisfied with your purchase, please get in touch within 14 days of receiving your order.
 

Eligibility

  • Items must be returned in their original condition.

  • Some customised or personalised products may not be eligible for return.

Process

Refunds are considered on a case-by-case basis. To request a return or refund, email us at ideal.print@xtra.co.nz.

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